1. What services does Ohyeah mainly provide?
We mainly provide RTS spot,ODM,OEM customized three services
2. What is the MOQ?
The MOQ of single item is 2piece,accept mixed.
ODM:a single order above $500
OEM customization:depending on the specific product,usually a style needs 500/pcs-2000/pcs
The more the order quantity,the more favorable the price.
3.What discounts can you usually enjoy?
Order over $100 for $5 deduction coupon;over $200 for $10;over $500 for $20
If you have more than 200 items, or the total order amount is more than $5,000,we will offer them separately or offer more offers.
4. What packaging is the product?
Bodystocking&Stocking for color box packaging,pajamas/underwear/for PE bag packaging.If you need,We can also provide high-end color box packaging,the packaging box with model pictures,perfect for physical store display.
5. I like the color box packaging,do I need to pay extra?
Yes,usually choose color box packaging is additional paid,$0.2/pic-0.5/pic,if you are a new customer,initial cooperation we can be free.
6.How long is ship?
Usually: orders within 100 pieces,delivered 3 days after payment,500 pieces 7 days, 1000 pieces 15 days,if the quantity is particularly large,Need to
consult our sales.
7. What are the modes of transportation?How long will it be delivered?
Our We mainly provide RTS spot,ODM,OEM customized three servicestransportation modes are delivered by logistics providers organized by Alibaba,safe and reliable,mainly three types:
1) door to door fast commercial express such as: Fedex / DHL / UPS / TNT / Aramex, usually can be delivered in 5-10 days;
2) Economic postal parcels such as:
E-Packet,global economic small parcels,usually 1530 days can be delivered.
3)By sea+door to door/By railway+door to door suitable for goods above 100 kg,usually 30-60 days can be delivered.
8. What is the freight cost?
When entering the quantity of order and receiving address,the system will automatically calculate the corresponding transportation mode and freight for
you to choose,and default the cheapest transportation as the first choice,remind need to pay attention to whether the transportation time meets the
demand,you can modifyand choose other faster but more expensive ways.If you need to declare a low price,we can do low price invoices to help reduce
the amount of tariffs.
9. Can the product be returned if it has any quality problems?
Yes,we can return and exchange.You only need to provide photo vouchers within 10 days after receipt of the goods.We will refund or replace the new
goods according to the situation.
10. What should I do if I haven't get it?
If we confirm that the package is lost, we will immediately refund or reissue it,and of course,the Alibaba platform will also provide compensation or refund